graphic header image made similar to Outlook 2007 logo

Reading Pane In Outlook 2007 Disappeared After Software Crashed! – Two Things to Look For

Wow… if it isn’t one thing with Outlook, it’s another! Don’t you just hate that when you’ve done NOTHING to cause the software to do ANYTHING …and then it simply decides to crash.

While reading an emailed message in the Reading Pane of my Outlook 2007 this morning, I received a prompt telling me that Outlook crashed and did I want the error message sent to Microsoft.

Uh, I’m sitting here reading my email and Outlook is just fine, so I clicked on the Cancel button.

Well, don’t cha’ know, Outlook crashes.

Then, when I re-opened Outlook the Reading Pane was gone… vanished.

Now what?
After several failed attempts to Google for help… I came across one site with a different twist. One I remembered helped me with this the last time. So… here I am, entering this info right here on my personal blog so it’ll be available to me too… next time I need it.

There are TWO things you need to check out as BOTH options are NOT linked to each other and if ONE is missing, you won’t see the Outlook Reading Pane. Here goes…

Step One: Make sure to check and see if the Reading Pane is turned on by selecting Reading Pane from the View menu in Outlook. See the screen print below:
View menu Outlook 2007

This one alone may resolve your issue. If not… read on… and follow the next few steps.

Step Two: From the View menu select Current View then Customize Current View… as shown in the screen print below:
View menu Outlook 2007

Step Three: Then select Other Settings… from the Outlook Data Files window…
Outlook Data Files window

Step Four: Then looking nearer the bottom of the Other Settings window, make sure one of the two radio buttons under Reading Pane is selected… else it may be shown as being off here.
Other Settings window

These “hiccups” are frustrating, to say the least.

My main grumble with Outlook is with duplicated emails in only a FEW folders.Microsoft wants money to resolve this issue… grrrrrrr…not nice!

Sure hope this helps you out… but I have to be honest. I’ve posted it here for the next time it happens to me. Googling this resolve was far too challenging to get an answer this time. This is only the second time that the Reading Pane in Outlook 2007 disappeared after the software crashed.

I pray it’ll be the last… time will tell.

Automatically Backup Outlook 2007 Personal Folders

Not long from now, Microsoft will no longer be offering this solution, so I am making note of this favourite fix right here. As of writing this you can STILL receive Microsoft’s executable file labeled pfbackup dot exe (of course). I have got so many copies of this file on my computer already, you would think I could remember the name, but… nope! Thus my note here.

To get your very own copy of this executable file, visit: Microsoft’s Add-in: Personal Folders Backup for Outlook 2007/2003/2002

screen print of Microsoft's install instructions for pfbackup executable file

Should you only want to backup your files manually, here is a great tutorial to help you with that option: Back up and Restore emails using Outlook 2007

About the Author Trish

Given my passion for genealogy, is it any wonder that I eventually wanted to publish my work? Learning to use a personal computer was a natural step once I was introduced it in the 1990s. Then the internet offered a second means to "publish" and now, here I am with a personal blog.

follow me on:

Leave a Comment:

36 comments
Carol Silva says July 23, 2012

excellent, thanks!

Reply
    Trish says July 23, 2012

    You're welcome Carol!

    Reply
Chevett Lucas says June 22, 2012

thank you for your sharing this and helping me!

Reply
    Trish says June 23, 2012

    You're welcome Chevett!

    Reply
Benete says June 14, 2012

thanks for this!

Reply
    Trish says June 20, 2012

    You're welcome Benete!

    Reply
Aurora says May 31, 2012

someday i will have as helpful a blog as yours. thanks for this!

Reply
    Trish says June 6, 2012

    Thanks Aurora!

    Reply
Alísia says April 27, 2012

really a great info ..thanks!

Reply
    Trish says April 28, 2012

    You're very welcome Alísia!

    Reply
Catamina says April 14, 2012

I enjoyed reading your articles and I have bookmarked your site and looking forward to reading your new articles as they become available. Cheers!

Reply
    Trish says June 6, 2012

    Thanks Catamina!

    Reply
Celine says April 12, 2012

Thanks for posting this. Saved me time!

Reply
    Trish says June 6, 2012

    You're very welcome Celine!

    Reply
Carol says March 24, 2012

Wow, did you just save me from a hair-pulling time trying to fix my Outlook. Google sent me to this post immediately! Please keep this posted for as long as Outlook 2007 is in use? Thanks!

Reply
    Trish says June 6, 2012

    🙂 …good to know Carol. Pulling one's hair in frustration… been there, done that! Glad to have helped you out.

    Reply
Cláudia says March 10, 2012

great post!

Reply
    Trish says June 6, 2012

    Thanks Cláudia!

    Reply
Samual Deter says January 30, 2012

Thanks for this information…. exactly what happened to me!

Reply
    Trish says June 6, 2012

    Good that this was helpful to you Samual!

    Reply
Andre Demeglio says December 28, 2011

Just want to express my thanks for this post. I’ve bookmarked your web-site as VERY helpful. Thanks again!

Reply
    Trish says June 6, 2012

    You're welcome Andre!

    Reply
Cindy Stielau says November 20, 2011

Wow… thanks for this!

Reply
    Trish says June 6, 2012

    You're welcome Cindy!

    Reply
Adjustable says September 27, 2011

Terrific, that’s exactly what I was searching for! You just spared me alot of searching around

Reply
    Trish says June 6, 2012

    Good to know, thanks Adjustable!

    Reply
Tania says March 3, 2011

Like, like, like so much!! Thanks to you!

Reply
    Trish says March 3, 2011

    I know JUST how you feel Tania… been there, felt that way 🙂 …just glad this helped you out too!

    Reply
      Carley says October 15, 2011

      THX that’s a great asnwer!

      Reply
        Trish says October 17, 2011

        You're very welcomed Carley. Glad my post helped you out.

        Reply
Rishi says December 22, 2010

Thank you big time Trish as I had just gone through the experience and the first step also fixed my issue.
Much appreciated.

Reply
    Trish says December 24, 2010

    You are very welcome Rishi… glad I could help.

    Reply
Trish says December 4, 2010

Nooo problem Lora… blogging this, saves my having to "hunt the info down" when it happens again. I've had this happen twice now. Grrrrr… oh well. Now if I could juuust figure out how to get Outlook to NOT duplicate my emails going into folders WITHOUT having to pay to fix this.

Reply
Lora says December 3, 2010

Thanks! First hit and it solved my problem! Same thing happened to me, but thankfully I was able to bring the reading pane preview back. I appreciate you blogging this.

Reply
    Rena says April 24, 2012

    headache solved…thanks

    Reply
      Trish says April 28, 2012

      Glad this helped you Rena!

      Reply
Add Your Reply