Hydro One is NOT the only guilty party when it comes to a lack of proper customer service. Oshawa PUC Networks Inc. (referred to henceforth as Oshawa PUC), is every bit as guilty. Makes me wonder just how many MORE residents of Oshawa are being ripped off as I have been.
When my hydro bills started increasing beyond what I deemed to be my proper usage, I telephoned 905-723-4623, asking for help, only to reach a customer service reps that, I learned later, were instructed to humour hydro customers (me) by assuring me there was no problem with the meter.