So very many managers (and a few executives) took me “under-their-wings” over the years that I worked for a local manufacturer thus I decided to send each of them a special “Thank You” letter for all they had done for me… but, not before we (and, planet earth) had lost my number one HERO… Desi Edwards. >> Continue reading
In your last visit to your dealership for service, what did they do to say “Thank you”?
Most readers of this post will say that their dealership did absolutely nothing!
And, in some cases, absolutely nothing really means nothing!
Many vehicle owners have chalk-marked their vehicle’s tires just to see if their dealership even moved the vehicle after they claim they’ve serviced it. Over the past few years and in far too many cases here in Oshawa, Ontario, the vehicles were never moved, yet services were charged! >> Continue reading